Rite Aid in Louisville, OH Open now

Reviews about Rite Aid

• ★ ☆ ☆ ☆ ☆

  March 05, 2020, by natalie taylor
  Worst pharmacy ever. Do not know why I continue to go here. From day one. My scripts are sent over electronically over a week before needing to be filled, and they require a certain brand. Even with me calling the day their sent over, then again half way threw then again the day before asking if they ordered the right brand, I then go on refill day and guess what they didn't order it. After I was told they did. Now last month because of wrong brand and no choice but to take it ,I ended up 5 days short on my meds and now this month on refill day after verifying it for the past week. Guess what they can not process it. Computers are down but their up but they don't know when they'll be up etc etc. When I asked 3 days ago if they ordered the proper brand the response from a young girl was "Ya I filled out the stupid paper" I'm so done with this and I will be calling corporate. So incompetent.but their are a few good eggs happy to help and are aware their are issues and want them fixed. Matt head pharmacist awesome person. Their a brunette I speak with often can't think of name. Very helpful and also great person and another older women sweet as pie. Hopefully they can get the rest of the staph to care more about their jobs.